How to Setup an Email

Setting up an email account for your domain is crucial to managing your online communications. Follow the steps below to set up an email address using the control panel.

Step 1: Log in to Your Control Panel

  1. Access Your Control Panel: Start by logging into your client area here. Once logged in, locate “Your Active Products/Services” section. Click on the "Log in to cPanel" button.


  2. Navigate to the Email Section: Click on "Email Accounts" link.


Step 2: Create a New Email Account

  1. Select 'Create' or 'Add Email Account': Click on the "+ Create" button to create a new email account. This is also the same area that will show you how many emails you have available and how many you have used.


  2. Enter the Email Address: Fill in the desired email name in the provided field. This will be the part that comes before @yourdomain.com.


  3. Set the Password: Choose a strong password for your email account. You may use the password generator for a secure option.
  4. Set any other settings: Decide on any other settings you may want.

Step 3: Configure Your Email Client (Optional)

  1. Access Email Settings: If you plan to use an email client like Outlook, Thunderbird, or a mobile app, you’ll need to configure it using the settings provided in your control panel.
  2. Input Required Information: The necessary information usually includes:
    • Incoming Mail Server: mail.yourdomain.com
    • Outgoing Mail Server (SMTP): mail.yourdomain.com
    • Port Numbers: Typically, IMAP uses port 143 or 993 (SSL), and SMTP uses port 587 or 465 (SSL).
    • Username: This is usually your full email address.
    • Password: Use the password you created in Step 2.

Step 4: Test Your Email

  1. Send a Test Email: Once your account is set up, click on the "Check Email" button so you can send a test email to ensure everything is working correctly.


  2. Check Incoming Emails: Make sure you can receive emails in your new inbox. If there are any issues, double-check your settings or consult with support.

Troubleshooting

  • Incorrect Password: Ensure that you are entering the correct password and that Caps Lock is off.
  • Connection Errors: Double-check the server names and port numbers in your email client settings.
  • Quota Issues: If you receive warnings about mailbox quota, consider increasing the storage limit by contacting support by opening a support ticket.
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